Written out day by day, including the parts nobody enjoys: the noise, the dust,
and the hours your bathroom is unusable. You should know all of it before you
pick a start date.
BEFORE · STEP 1You send photosTwo is usually enough. No appointment, no email address.
BEFORE · STEP 2We text the tier and rangeWhich of the three tiers your bathroom falls in, and what that range covers, written out.
BEFORE · STEP 3The free in-home estimateTwenty minutes. We measure, look behind the access panel, and this is where the fixed price gets written and signed.
BEFORE · STEP 4You pick tile, we orderNothing starts until every material is in our shop. That is why the days don't stretch.
INSTALL WEEK
Day by day
DAYWHAT WE DOWHAT IT'S LIKE TO BE HOME FORBATHROOM USABLE?
Day 1Demo
WHAT WE DO
Floors and hallway covered, water shut at the valve, tub cut out and carried down, surround removed to the studs, everything on the truck before we leave.
WHAT IT'S LIKE TO BE HOME FOR
The loudest day by a wide margin. Roughly two hours of it. Dust is contained but you will hear cast iron break.
BATHROOM USABLE?
No. Water back on that evening, toilet and sink usable.
Day 2Rough-in
WHAT WE DO
New valve trim set, drain and valve locations confirmed, blocking added for grab bars now and later, pan built and sloped, walls waterproofed and flood-tested overnight.
WHAT IT'S LIKE TO BE HOME FOR
Quiet. Mostly two people working in one room. This is the day the inspector comes if your town requires it.
BATHROOM USABLE?
Toilet and sink yes. No shower.
Day 3Tile
WHAT WE DO
Pan tiled first, then walls, niche set at the height you use, cuts placed away from eye level. Left to cure overnight.
WHAT IT'S LIKE TO BE HOME FOR
A wet saw runs outside, not in the house. Long, calm day.
BATHROOM USABLE?
Toilet and sink yes. Stay out of the shower.
Day 4Trim and clean
WHAT WE DO
Grout, silicone the corners, fixtures and trim on, glass or rod hung, grab bar installed if you wanted one, then we clean the room and the path we walked.
WHAT IT'S LIKE TO BE HOME FOR
Short day. It ends with the two of us standing in the doorway going through the whole thing together.
BATHROOM USABLE?
Yes. Silicone needs to sit, so first shower is the next morning.
Mascot, full figure — beaver with trowel tail and toolbelt (from the wrap artist)
WHO IS IN YOUR HOUSE
One crew, one point of contact, all 4 days
You will not meet a salesman one week and a stranger the next. The people who
quoted the job are the people who do it, and you will know their names by
lunchtime on day one.
When a job needs a licensed plumber for a drain move, or a glass fabricator
for custom frameless, we tell you before the estimate is signed and we tell
you which day they come. They invoice us, never you.
A start and end time you can plan a day around, not a four-hour window
Photos texted to you at the end of each day, whether or not you were home
Boots off or covered above the ground floor, every time
One point of contact for the whole job, and you have his cell number
AFTER THE LAST DAY
What you're left holding
The walkthrough sheet
Signed by both of us in the doorway. Anything you point out gets fixed before we invoice.
The warranty
A one-year labor warranty, plus manufacturer coverage on your fixtures.
The permit sign-off
Where one was required, the closed permit goes in your file. It matters the day you sell the house.